Refunds Policy for BYS Second BirthdayFor the duration of our birthday sale, please choose items carefully as we will not be offering refunds, returns or exchanges on any sale items due to the discounted prices and large number of order volumes we will be experiencing.
BYS COFFEE RETURNS:
Not a fan? That’s okay, you can return the Coffee up to 30 days from the date you purchased it.
The product you return, must be in the same condition you received it and in the original packaging - If you have tried one sachet, that's okay, send the box back with remaining sachets and we will still refund you. Minimum sachets remaining in the box must be 25 or over to receive a full refund (excluding postage paid)
Only once the return has
BYS CREAMER RETURNS:
Returns are available subject to the following conditions:
- Items received are faulty, damaged or if
the wrong product is received. Returns are not available for changeof mind, so please choose carefully.
parcel is received, we will either refund the cost of the product or send a replacement.
The following conditions will not be eligible for any refunds or returns:
- The products have
been opened orthe customer has sampled and does not like the products
- The customer changes their mind or has made a mistake in their order
If refund / replacement
15/344 Bilsen Road,
GEEBUNG QLD 4034
ORDERS RETURNED/UNCLAIMED TO SENDER